Taming The Commercial Strip
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William A. Polk
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This paper explores the negative aspects of commercial strip development and, through case studies in Conway, Arkansas, examines ways in which thoughtful comprehensive planning may avoid many of those negative aspects.
We who are involved with the enlightened profession and/or practice of city planning are not without blemish. We have our own set of stock terms which often involve concepts and activities as well as individuals. Some are acronyms such as "pud's" and "nimby's". Others are less benign terms such as "fly-by night developer" and the ominous "urban sprawl". These last two are similar to the subject of this session, in that they are said with an understood sneer and a mutually agreed upon disdain. These two terms, like our subject, Strip Commercial, are not usually defined, but just accepted as undesirable.
The term, Strip Commercial, has been incorporated into our jargon to the extent that the words may be used in either order, Strip Commercial or Commercial Strip and they are equally acceptable. We also assume, when using these terms, that, without elaboration, we all have a full understanding of what we mean and what problems are implied. Assumptions without investigation are often faulty.
Sometimes, it is good to review an overly familiar term such as ìcommercial stripî and examine a few of its characteristics before we start talking about ways to avoid its propagation. And most communities would prefer to avoid the development of more commercial strips, or at least avoid the negative repercussions.
We're not just talking about the proportions. We're also talking about the other attributes that tend to become a part of the prototypical commercial strip. Those attributes, rather than the actual proportions of the commercial zoning district are the major concerns.
Ten obvious attributes that produce most of the negative impacts of commercial strip zones have been identified. These can be grouped under four categories of sprawl, traffic, aesthetics, and future land use.
SPRAWL
The population of Conway, according to a 1985 special census, was 23,073. This was a significant increase over the 1970 population of 15,510 and the 1980 population of 20,375. Since then the population has continued to grow, and in the spring of 1996, a special census tallied a population of 35,993. The estimated population in the spring of 1999 is about 42,000.
Conway is a town of three colleges located on Interstate 40 about 30 miles north of Little Rock. Many people who are not familiar with Conway assume that it is a bedroom community for our state capitol. However, as a net importer of workers, Conway has a significant and expanding industrial base, an active downtown and a growing commercial sector which continues to pressure the city to provide additional commercial zoning to accommodate the new businesses which pop up at the rate of several a week.
In the late 1980's and early 1990's, the city leaders continued to discuss the negative impacts of strip commercial development, along with all the other problems created by rapid growth, and in 1991, these concerns were reflected in the Comprehensive Plan which was adopted in the early fall. This Comprehensive Plan did not show any new strip commercial development, but indicated that commercial development should take place in the appropriate clusters shown on the map.
This Comprehensive Plan served the needs of the city for just a few years, as the city limits had, within a couple of years, extended beyond the limits of the area covered by the plan. Consequently, another Plan was developed and adopted in the summer of 1996.
Much public input was sought and gained during the development of this plan. The draft plan was published in full color in the local newspaper with a response form that could be filled out and sent to the Planning Department. The draft plan was made available for review and written response during the week in the Planning Department and over several weekends at the public library.
This plan (now called the Growth Plan) looked very different from the one adopted in 1991, and a significant difference had to do with the placement and treatment of new commercial areas.
New commercial areas are shown on the 1996 Growth Plan as red dots placed on identified intersections of roads which are classified as either arterials or collectors. The dots are of three different sizes and are labeled with the letters NC, NS or CS. The dots are also placed in the middle of a square of hatching. The legend on the map and the text on the back of the map explain the significance of the different dots and the hatched squares. The smallest red dots (NC or Neighborhood Convenience Center) indicate desired areas of about two acres with neighborhood commercial zoning. The middle-sized red dots (NS or Neighborhood Shopping Center, fewer in number) indicate desired areas of about 15 acres with neighborhood commercial zoning. The largest two red dots (CS or Community Shopping Center) indicate desired areas of about 40 acres with large shopping center commercial zoning. The hatched area around each dot indicates that it is to be buffered with appropriate transitional zones.
The intent of the Growth Plan is for the new commercial areas to be no larger in area than what is indicated on the plan. When that size is reached, further commercial rezoning should not take place contiguous to the commercial zoning district and appropriate buffer zones should then be established to surround the commercial area. The Growth Plan does not require that the parcels be placed on a single corner of the indicated intersection, nor be divided between the corners. It is basically a first come, first served process.
WalMart determined that another super center would be appropriate on State Highway 286 on the west side of Conway. Unfortunately, no property of an adequate size that met their zoning requirements was readily available. In October of 1996, four months after the adoption of the new Conway Growth Plan, WalMart chose to seek rezoning to C-3 Highway Commercial for a 17.5 acre parcel to provide a parcel for a 148,704 square foot Supercenter and two outparcels. The property submitted for rezoning was zoned RMH Mobile Home District and the majority of it was being used for a mobile home park, which was heartily disliked by the neighbors until this rezoning request was submitted (Figure 1: WalMart Rezoning Request).
This rezoning was sought on State Highway 286 (a major arterial running east and west) between Salem Road to the west (a minor arterial running north and south) and Farris Road to the east (a collector running north and south), but without access to either of these north-south roads. The Growth Plan for the city indicated that a commercial area of about 15 acres in area for a Neighborhood Commercial shopping cluster would be appropriate for the intersection of Highway 286 with Salem Road. No commercial zoning was indicated as appropriate for the intersection of Farris Road with Highway 286, though 2.8 acres of developed commercial zoning was already in place on the southwest corner of the intersection and a further 9.6 acres was commercially zoned, though undeveloped, on the southeast corner of the intersection.
The intersection of Salem Road and Highway 286 already had 18.84 acres of contiguous commercial zoning in place. This WalMart rezoning request, if approved, would have resulted in a commercially zoned area 36.34 acres in area where the Growth Plan called for only 15 acres. This would obviously have been 2.4 times the area indicated on the Growth Plan.
The property submitted for rezoning has 554.32 feet of frontage on the north side of Highway 286, a maximum east-west dimension of 660 feet (a notch was omitted from the southeast corner) and a north-south depth of 1324 feet. When looking at the dimensional characteristics of this property, it obviously would not qualify as strip commercial, as it is over twice as deep as it is wide. However, it should be examined to determine if it exhibits any of the aforementioned undesirable characteristics of strip commercial.
SPRAWL
When this proposed rezoning is evaluated in the light of the ten negative characteristics of strip commercial zoning, it can be seen that it suffers from the negative implications of eight of the ten.
These negative implications appeared to be very evident to the surrounding property owners and many others within a mile or so radius. While it is highly unlikely, based on the testimony at the public hearing, that these citizens performed any sort of sophisticated analysis of the implications of this rezoning, they certainly registered their disapproval.
Due to the anticipated size of the crowd at the public hearing before the Planning Commission, this particular public hearing, and only this hearing, was moved from the 81 seat City Council room in City Hall to a nearby church with seating for 240. On the evening of the public hearing, it was very difficult to gain access to the church where all seats were filled, virtually all available floor space was taken by standees and people stood in the entry and outside the building. While the rezoning had some supporters, the overwhelming majority of the people were in opposition.
This was the first group in Conway to organize to the point that they were wearing matching buttons and carrying matching notebooks and mass produced signs in protest of the potential rezoning. This tactic has since been copied in Conway by other groups in opposition to various proposed projects. This group also relied upon letters to the local newspaper and all involved entities to get their message across.
From a planner's point of view, the testimony of the opposition to the rezoning request was interesting, in that the Growth Plan was cited over and over as a primary basis for not approving the rezoning.
The Planning Department received 21 letters regarding this rezoning request prior to the meeting, addressed to either staff, the Planning Commission, or to another party with a copy furnished to the Department. These letters were copied and enclosed in the packet sent to the Planning Commission and the City Council. Of those 21 letters, 19 were opposed to the request and 15 of those 19 mentioned the Growth Plan, in one way or another, as a reason to refuse the rezoning request.
The Planning Commission voted unanimously, to racous acclaim, to recommend denial of the rezoning request. The request was then withdrawn before it was acted on by the City Council.
The nineteen parcels involved in this 57 acres are irregularly shaped and have about 1512 feet of frontage on the south side of State Highway 286 and around 125 feet of frontage on Nutters Chapel Road (a continuation of Farris Road south from Highway 286). This property has a maximum east-west dimension of about 2222 feet (0.42 miles) and a maximum north-south dimension of approximately 1644 feet (0.31 miles). The submission indicated the area to be 57 acres, but it was later found to be over 60 acres.
The Growth Plan does not indicate that any commercial zoning is appropriate at the intersection of Nutters Chapel Road (and Farris Road coming from the north) and State Highway 286. However, as already noted above, this intersection has a commercially zoned and developed parcel of 2.8 acres on the southwest corner of the intersection and 9.6 acres of commercially zoned, but as yet undeveloped property on the southeast corner of the intersection. The Growth Plan indicates, to the east, that the intersection of Donaghey Avenue (a major arterial) with State Highway 286 is appropriate for about two acres of commercial zoning. After the adoption of the Growth Plan, 2.82 acres on the southwest corner of this intersection was rezoned to a commercial zone. This submitted rezoning request butted up to the western boundary of that commercially rezoned property, but did not extend over to Donaghey Avenue.
The request by the 19 property owners, if granted, would have resulted in commercial zoning stretching from Donaghey Avenue to Nutters Chapel Road (a distance of one-half mile) and an extension of existing commercial zoning and development another 470 feet to the west.
This proposed rezoning, like the WalMart rezoning request, does not have the proportional characteristics of typical strip zoning. An examination of the proposal is appropriate to determine if it exhibits any of the ten undesirable characteristics of strip commercial zoning.
SPRAWL
It can be seen that this rezoning would lead to blighting of a significant portion of the surrounding property, particularly as it would be difficult to provide appropriate buffering. It could also lead to limited proliferation of the commercial zoning. The rezoning would create severe traffic problems because of the curb cut and access problems. However, the other negative characteristics of strip commercial developments do not appear to be as preordained as in the WalMart rezoning attempt. Most of the other characteristics could be avoided by good design. Unfortunately, the City of Conway does not have adequate safeguards in place to assure good design. Bad design would lead to the development of a number of the remaining negative characteristics evident in strip commercial development.
The surrounding, opposing property owners took their cues from the groups opposing the WalMart rezoning and organized themselves within and between subdivisions. They developed letter writing campaigns to the Planning Commission, the local newspaper, and the members of the City Council. No letters were sent to the Planning Department, but several petitions with hundreds of signatures of people in opposition to the rezoning were presented at the Planning Commission meeting. The opposition also wore buttons and waved signs. Again, the incongruence of the request with the Growth Plan was noted over and over as a reason for not rezoning the property.
The Planning Commission, with one abstention, voted to recommend denial of the rezoning request. The petition for rezoning was withdrawn during the City Council committee meeting and before the City Council could take action.
After the discouraging results of their rezoning attempt, it could be expected that the 19 property owners along State Highway 286 (now Dave Ward Drive and State Highway 60) would seek some other way to develop their property. This did not prove to be the case. In June of 1998, after the one year required waiting period, the property owners returned with a request to rezone the property they had submitted in 1997 along with additional property to the south and east. They asked to rezone 33 acres to a general office district and 38 acres to a highway commercial district. After a long discussion, I persuaded the applicants to change their request to ask for general office zoning for the entire area with a conditional use permit to allow restricted retail uses on the 38 acres. These retail activities would be subject to whatever conditions might be put in place by the Planning Commission and the City Council. It would have been better for the conditional use permit to be for a smaller area, but the applicants would not yield on the area question. It would have been even more preferable if no new commercial uses were to be proposed for the area. However, with the impending widening of the road, there was concern that the City Council might dismiss the traffic problems that would be created by the potential development and rezone the entire 38 acres to allow intensive commercial uses.
Restricted retail activities, as defined in the Conway Zoning Ordinance, allows uses that typically do not have as negative an impact on the surrounding areas as do other retail uses and that are typically designed to serve surrounding neighborhoods. They include uses such as restaurants without drive through windows, bookstores, drugstores and florists.
A public hearing was held before the Planning Commission on June 15, 1998. The crowd was much more restrained in their opposition. One subdivision was still adamantly opposed to any rezoning and two subdivisions were mixed in their reactions with their property owner association presidents wanting to negotiate. The request was held in committee to allow further discussion among interested parties.
Three meetings were held involving different mixes of the applicants, the neighbors, Planning Commission members and Planning Department staff. As a result of these meetings, significant changes in the request were made. A creek runs through the middle of the project and the rezoning request for the area west of the creek was changed to one for a quiet office district. A 50 foot strip along and parallel the residential subdivisions to the south was removed from the request to provide a minimal buffer between any office development and the existing homes (Figure 3: South Conway Center Rezone). A list of conditions to be applied to the 38 acres submitted for the restricted commercial use (Figure 4: South Conway Center Conditional Use) was developed. These conditions are as follows:
On July 20, 1998, the Planning Commission recommended approval of the rezoning and conditional use requests, and on August 11, 1998, the City Council approved the rezoning requests and the conditional use request. They also added a number of other conditions to the conditional use permit. They are:
Some of these additional conditions are redundant, but the City Council put them in to help reassure surrounding property owners that the other requirements of the city would be met.
Again, let us look at the negative aspects of commercial strip zoning and how this property would rate.
SPRAWL
This project does not appear to create, to any marked degree, any of the problems usually associated with strip commercial zoning. Because of the restriction on building area, even the volume of traffic should be no higher than that expected from this area if it were to be fully developed with offices.
When citizens have been involved in the development of a plan, they become much more committed to the plan and will rise to defend it.
Projects not described in this paper have demonstrated that other citizens, when confronted with a rezoning request which they do not see as being in their best interests, are willing to ignore the congruence of the request with the plan. However, in one instance in September of 1997, the Conway City Council rezoned property in congruence with the adopted Growth Plan in spite of heated objections of dozens of people who made up the majority of citizens in the area.
Commercial strip development is not offensive just because of its geometrical proportions.
Strip commercial development is offensive because of the characteristics which tend to develop because of its geometrical proportions.
A list of offensive characteristics of strip commercial development has been developed. This list is not all inclusive or definitive. Each jurisdiction seeking to deal with strip commercial development should determine if this list includes all those characteristics they wish to avoid and if it might include characteristics they do not find offensive.
The format of a comprehensive plan can help discourage the development and spread of commercial strips.
The comprehensive plan can not preclude the development of most of the offensive characteristics of strip commercial development, it can only discourage their development.
Other controls are needed in order to keep the offensive characteristics of strip commercial development from developing.
Cities should determine what are the most offensive characteristics of strip commercial development to their citizens and develop controls to preclude their development.
Major retailers can be persuaded to locate where it is most advantageous to the city, rather than where it is most advantageous to the retailer and where it will cause the city significant problems.
Unfortunately, Conway, Arkansas has not yet developed the controls necessary to preclude the development of most of the offensive characteristics of strip commercial development.
The City does have a Parking Lot Ordinance which requires minimal separation of curb cuts and does require internal landscaping once a parking lot accommodates more than 25 cars. This ordinance has done much to upgrade the aesthetic environment of new commercial development. It has not forced it to be superior, but it has kept it from being abysmal.
A sign ordinance was passed in 1996 which keeps signs from being too frequent or too large (by the standards of the ordinance). It is evident that it is making significant differences in the visual environment of new developments.
The Conway Subdivision Ordinance does not allow blocks longer than 1800 feet. This minimal requirement (which would be reduced to 1320 feet in a rewritten, but as yet unadopted new subdivision ordinance) does help to provide additional roads penetrating the strip commercial developments and providing at least minimal access to the property behind them.
With the advent of a new city administration in 1999, it is anticipated that a significant number of new controls will be considered to help alleviate the city's growing pains.
It is evident that significant controls are necessary in order to keep commercial zones from being the bad neighbors they too often turn out to be. Other cities have been developing those controls and we look forward to exploring the experiences of those cities.
William A. Polk
Planning Director
City of Conway, Arkansas